{"id":497,"date":"2012-05-22T12:51:48","date_gmt":"2012-05-22T17:51:48","guid":{"rendered":"http:\/\/www.mac.gob.pe\/"},"modified":"2025-09-08T15:44:40","modified_gmt":"2025-09-08T20:44:40","slug":"boletin","status":"publish","type":"page","link":"https:\/\/silva.net.pe\/macpe\/boletin\/","title":{"rendered":"Boletines y Manuales"},"content":{"rendered":"<p><span style=\"font-size: xxx-big;\"><span style=\"font-size: medium;\"><strong>Boletines Informativos Mensuales<\/strong><\/span><strong> <\/strong><\/span><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"554\">\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Plataforma MAC: Canal Presencial, Canal No Presencial y Canal Mixto<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>* Reporte Enero 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/02\/Reporte-mensual-N\u00b01-Enero-2025.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Reporte Febrero 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/04\/Reporte-Mensual3-Febrero.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Reporte Marzo 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/05\/Reporte-Mensual-3-Marzo.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n <strong>* Reporte Abril 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/06\/reporte-mensual-abril-1.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n <strong>* Reporte Mayo 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/06\/Reporte-mensual-Nro.5_Mayo-Plataforma-MAC-1.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n <strong>* Reporte Junio 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/07\/Reporte-mensual-Nro.06-Junio-Plataforma-MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n <strong>* Reporte Julio 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/08\/Reporte-Mensual-Nro.7_Julio.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n <strong>* Reporte Agosto 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/09\/Reporte-mensual-Nro.8-Agosto..pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/p>\n<p><strong><\/strong><\/p>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: xxx-big;\"><span style=\"font-size: medium;\"><strong>Boletines Informativos Anuales<\/strong><\/span><strong> <\/strong><\/span><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"554\">\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Plataforma MAC: Canal Presencial, Canal No Presencial y Canal Mixto<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td>\n<strong>*\u00a0Bolet\u00edn Anual 2024 <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/05\/BOLETIN-2024-PDF_compressed-1.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2023 <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2024\/11\/Bolet\u00edn-Anual-2023_CMAC-VF-1.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2022 <\/strong><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2024\/01\/Bolet\u00edn-Anual-2022_CMAC-VF-1.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2021 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2021_Plataforma_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2020 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2020_Centros_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2019 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2019_Centros_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2018 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2018_Centros_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2017 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_Anual_2017.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Cantidad de Atenciones Canal No Presencial Alo MAC <\/strong> <a href=\"http:\/\/www.mac.pe\/descargas\/PlataformaMACNoPresencial.pdf\">Descarga aqu\u00ed<\/a> <\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Centro MAC Lima Norte<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>*\u00a0Bolet\u00edn Anual 2016 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2016_Centro_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2015 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2015_Centro_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2014 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2014_Centro_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2013 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2013_Centro_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>*\u00a0Bolet\u00edn Anual 2012 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2012_Centro_MAC.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Centro MAC Callao<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>* Bolet\u00edn Anual 2016 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Memoria Anual MAC Callao 2016.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2015 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Memoria Anual MAC Callao 2015.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2014 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2014_Centro_MAC_Callao.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2013 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2013_Centro_MAC_Callao.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2012 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2012_Centro_MAC_Callao.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Centro MAC Ventanilla<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>* Bolet\u00edn Anual 2016 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Memoria Anual MAC Ventanilla 2016.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2015 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Memoria Anual MAC Ventanilla 2015.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2014 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2014_Centro_MAC_Ventanilla.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Centro MAC Piura<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>* Bolet\u00edn Anual 2016 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2016_Centro_MAC_Piura.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2015 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2015_Centro_MAC_Piura.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><br \/>\n<strong>* Bolet\u00edn Anual 2014 <\/strong><a href=\"http:\/\/www.mac.pe\/descargas\/Boletin_2014_Centro_MAC_Piura.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: xxx-big;\"><span style=\"font-size: medium;\"><strong>Manuales del Centro MAC<\/strong><\/span><strong> <\/strong><\/span><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"554\">\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Manuales<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>* Manual de Funcionamiento Centro de Mejor Atenci\u00f3n al Ciudadano <\/strong><\/td>\n<td><a href=\"https:\/\/www.gob.pe\/institucion\/pcm\/normas-legales\/6931638-006-2025-pcm-sgp\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: xxx-big;\"><span style=\"font-size: medium;\"><strong>Manuales del MAC Express<\/strong><\/span><strong> <\/strong><\/span><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"554\">\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><strong>Manual<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>* Manual de Implementaci\u00f3n y Funcionamiento del MAC Express <\/strong><\/td>\n<td><a href=\"http:\/\/www.mac.pe\/descargas\/Resolucion_N_002-2022-PCM_Manual_MAC_Express.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: xxx-big;\"><span style=\"font-size: medium;\"><strong>Documento de sistematizaci\u00f3n de la Plataforma MAC (2023)<\/strong><\/span><strong> <\/strong><\/span><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"554\">\n<tbody>\n<tr>\n<\/tr>\n<tr>\n<td><strong> Sistematizaci\u00f3n de la estrategia de la plataforma MAC <\/strong><\/td>\n<td><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/09\/Sistematizaci\u00f3n-Plataforma-MAC-Final-3_compressed-1.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong> Sistematizaci\u00f3n de la estrategia de la plataforma MAC &#8211;<br \/>\nPolicy brief <\/strong><\/td>\n<td><a href=\"http:\/\/www.mac.pe\/wp-content\/uploads\/2025\/09\/BRIEF-Estrategia-de-Mejor-Atenci\u00f3n-al-Ciudadano-2.pdf\" target=\"_blank\">Descargar aqu\u00ed<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Boletines Informativos Mensuales Plataforma MAC: Canal Presencial, Canal No Presencial y Canal Mixto * Reporte Enero 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed * Reporte Febrero 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed * Reporte Marzo 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed * Reporte Abril 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed * Reporte Mayo 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed * Reporte Junio 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed * Reporte Julio 2025&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Descargar aqu\u00ed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-497","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/pages\/497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":183,"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/pages\/497\/revisions"}],"predecessor-version":[{"id":4734,"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/pages\/497\/revisions\/4734"}],"wp:attachment":[{"href":"https:\/\/silva.net.pe\/macpe\/wp-json\/wp\/v2\/media?parent=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}